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Member Spotlight: Toluna

As part of our Member Spotlight series, Toluna discusses the growing importance of real-time consumer understanding in a rapidly changing market. From tracking sentiment to identifying emerging behaviors, agile insights can help brands make smarter, faster decisions and stay relevant to today’s consumers.

Below is their article.

Helping Brands Stay Connected to Consumers in Real Time

By Toluna

Today’s consumers are navigating an increasingly uncertain environment, from rising fuel prices and inflation to global events that impact household confidence and spending behaviors. For brands and marketers, the challenge is no longer just understanding what consumers buy, but how they are feeling, adjusting, and responding as situations evolve in real time.

When Traditional Research Can’t Keep Up

While traditional research remains valuable, many approaches can be too slow or static for rapidly changing market conditions.

Businesses today need faster and more agile ways to monitor shifting consumer behaviors, emotions, and priorities, while insights are still actionable.

Agile Insights for a Fast-Moving MarketAI

Toluna Start is Toluna’s agile insights platform that enables brands to quickly capture, analyze, and act on consumer feedback in near real-time.

Whether for quick pulse checks, brand tracking, concept testing, or consumer sentiment monitoring, the platform helps organizations make faster and more informed decisions in dynamic environments.

Tracking Filipino Sentiment in Real Time

One example of this agile approach is Toluna’s Consumer Sentiment study conducted amidst the Middle East crisis and rising fuel prices.

The initiative explored how Filipinos were reacting to increasing economic pressure, from changing spending priorities to evolving coping behaviors and consumer confidence.

The study revealed that while Filipino consumers remain resilient, many households are becoming increasingly deliberate and cautious in their decision-making as external pressures continue to build.

If you are interested in more findings, click the button below to get a copy of the full report.

Turning Consumer Signals into Business Action

Real-time consumer understanding enables brands to respond more effectively to changing market realities.

By staying closely connected to evolving consumer needs and behaviors, businesses can identify emerging trends earlier, refine strategies more quickly, and make more responsive, insight-led decisions.

Staying Relevant to Filipino Consumer

Filipino consumers are highly adaptive, but also increasingly intentional amid continued uncertainty.

As market conditions continue to shift, agile insights platforms like Toluna Start can help businesses stay continuously connected to the voice of the Filipino consumer, enabling smarter, faster, and more empathetic decision-making.

About Toluna

Toluna is the global research and insights leader that enables businesses to make smarter, data-driven decisions – faster. For 25 years, we have partnered with the world’s leading brands, delivering transformative impact through our advanced technology platform, comprehensive solution portfolio, expansive global first-party panel, and world-class team of leading research experts. Since 2019, we’ve made significant investments in artificial intelligence to enhance automation, accelerate insight delivery, and unlock deeper understanding at scale. With 40+ offices worldwide, Toluna operates in 70+ countries, redefining the future of insights. Learn more at www.tolunacorporate.com.

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